The e-shop is managed by Probio Group OÜ. The purpose of this website is to introduce and sell various products and their accessories.
We process personal data in accordance with the EU General Data Protection Regulation (GDPR, EU 2016/679) and the laws of the Republic of Estonia. Our privacy policy explains how and why we collect and process personal data.
What personal data do we collect?
Your personal data is not collected when visiting the website. You have the option to provide personal data voluntarily when joining the mailing list or placing an order. You will be asked:
- name
- email address
- phone number
Why do we collect and process personal data?
We collect and process personal data for the following purposes:
- to send answers to your questions.
- to send newsletters
- to fulfill orders you have placed with us
Cookies and Pixels
A cookie is a small text file that is saved on the user’s device when visiting the website and allows to remember the user’s preferences such as font size, communication language, device information, visit statistics, etc.
All browsers are set to allow cookies by default, but browser settings can generally be changed so that the browser refuses cookies entirely, blocks third-party cookies, or notifies the user of each cookie sent.
This website sends small files (“cookies”) to your computers and mobile devices, which are necessary for the operation of this website and to collect anonymous web analytics.
Pixel tags are small pieces of website code that enable cookies to be read and installed on web pages. They are triggered when a user opens an email or arrives at a website, which then downloads third-party cookies or registers that the user has opened an email.
- We collect and analyze anonymous web statistics about how users navigate the website. We do this using the Google Analytics software, which treats the data as anonymous and does not collect or process personal data.
- We collect and analyze anonymous web statistics about how users use the website. We do this using Hotjar software, which treats data anonymously. This improves the usability of the website.
- The Facebook pixel code has been added to the medifum.ee page, and if you don’t want to see the advertisement of these websites on Facebook anymore, you can disable it here: https://www.facebook.com/ads/preferences by deleting medifum
from the “Advertisers you have interacted with” option
- Adroll partners such as our Probio Group OÜ include technologies such as cookies for content and advertising personalization, social media functions and traffic analysis. “Advertising” or “advertisements” as well as “targeting” or “personalization” these are the basic elements used for user data, so we want to make sure that you as a user are clearly aware. Adroll Privacy Policy (https://www.adrollgroup.com/privacy).
To whom is the data transmitted?
Probio Group OÜ does not transfer customer data outside the European (EU) Economic Area. We treat your personal data as confidential and will not pass it on to other parties. The company forwards information about payments to Montonio UAB, an authorized person (jur) for data processing.
Transfer of personal data outside the EU
We do not transfer your personal data outside the European Union or the European Economic Area (EEA).
Data security
We work to protect your information from unauthorized access or unauthorized modification, disclosure or breach.
To ensure data security, we do the following:
- We treat all personal data as confidential.
- We only use encrypt services using SSL.
- We restrict access to personal information by granting access only to those employees and contractors who need the information to process it, who are subject to strict contractual confidentiality obligations and who may be subject to sanctions or termination if they fail to meet these obligations.
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- We keep personal data mainly in digital form and not on paper to ensure a more secure access control.
- The personal data repository is protected by the necessary IT technical and organizational safeguards.
Although we use strict security rules for the personal data that reaches our environment, it should be noted that the Internet is never completely secure and we cannot guarantee the secure transmission of any data you send to us.The security of sending data is always at your own risk.
What rights do you have and how can you exercise your rights?
If you have given your consent to the collection, processing and use of your personal data in a certain way, you can withdraw this consent at any time in the future.
In accordance with applicable data protection legislation, you have the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request the deletion of your personal data.
- Request to restrict the processing of your personal data.
- Request the transfer of your personal data.
- Request withdrawal of consent to the processing of your personal data.
- Express opposition to automated decision-making (including profiling).
The application must allow you to be uniquely identified. To exercise your rights and forward your request, please contact us in the manner specified in the section (“Contact”).
Please note that you can request the deletion of your personal data, restriction of processing, etc. only if this is in accordance with the legal basis and legislation on data protection.
In case of complaints, you have the right to file a complaint with the competent data protection authority. We cooperate with relevant regulatory authorities, including local data protection authorities, to resolve complaints related to the transfer of personal data.
How long do we keep your personal data?
Your personal data will be stored for as long as it is necessary to provide you with the requested services. If the personal data has not been used for 3 consecutive years, we will delete your personal data or anonymize your personal data, unless mandatory retention requirements apply.
Collected non-personalized data will be stored indefinitely.
Privacy Policy Terms and Changes
By using this website, you have read and agree to these terms and conditions.
Our privacy policy may change from time to time. We will not reduce your rights under the Privacy Policy without your express consent. We will post a notice of any changes to the Privacy Policy on this page, and provide a more detailed notice for major changes.
Get in touch
If you have any questions, contact customer support by phone (+372) 5306 2253 or send an email to info@probiootiline.ee.Additional information and contacts can be found here!